STAEDTLER Mars Plastic Eraser Art Basics

Quick Shipping and Professional Packaging

Through our long-term relationship with UPS, FedEx, DHL as well as a range of other world-class carriers, we are able to offer various shipping options. Our warehouse staff is expertly trained and will wrap your products according to our precise and precise specifications. Your items will go through a thorough examination and will be securely packaged before being shipped. We deliver to thousands of customers every day across different countries. This shows that we're committed to being the largest online retailer in the world. Both Europe as well as the USA have warehouses and distribution centres.

Note that orders containing more than one item are subject to a processing period that is based to the item.

Before shipping the items, our staff will carry out a thorough inspection on the items you purchased. Currently, most orders are shipped within 48 hours. The delivery time is estimated to be between 3 and 7 days.

Returns

We are not able to manage the stock in our warehouse or factory. The stock can change at any moment. It's possible that your order may be unable to fill after you place the order.

Our policy is for 30 days. If you haven't received your item within the 30 days period, we're unable to offer the option of a refund or exchange.

Your item should be in its original packaging and in good condition. It must also not be used. It must also be returned in its original packaging.