STAEDTLER Mars Lumograph Aquarell Pencil Set STAEDTLER

Fast Shipping & Professional Packing

Our long-standing partnership with UPS FedEx DHL and other international carriers lets us offer an array of shipping services. Our warehouse staff are expertly trained and will wrap your goods in accordance to our exact and precise specifications. Before they are shipped your items will be thoroughly examined and secured. We ship to hundreds of thousands of customers daily across various countries. Our commitment to become the largest online retailer around the globe is evident by this. Both Europe and the USA have warehouses and distribution centres.

Note: Orders with multiple items will have a different processing period for each item.

Prior to shipment, we will inspect thoroughly the items you have ordered. The majority of orders will be sent within 48 hours. The delivery time will be between 3 and 7 working days.

Returns

Due to the multiple parties involved such as the factory and the warehouse, we cannot effectively manage inventory. The levels of stock can change at any given time. Be aware that your order could be unable to fill after you place the order.

Our policy lasts for thirty days. If you have passed 30 days in the past since you purchased however, we're unable to give an exchange or refund.

In order to be eligible for a return the item must be in good condition and in the same condition as when you received it. It should also be in the original packaging.